Shipping & Same-Day Pickup
Frequently Asked Questions
Shipping, Same-Day Pickup & Official Hippy Mood® Information
Shipping & Delivery
How long will my order take to arrive?
With free shipping available on all products, most orders arrive within 2–5 business days.
How long does it take for my order to ship?
Orders are typically processed within 1 business day.
Estimated delivery times:
- USPS First Class Mail (Free Shipping): 2–5 business days
- USPS Priority Mail: 2–3 business days
Shipping times are estimates and may vary during holidays or peak shipping periods.
How can I track my order?
Once your order ships, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to update.
Do you ship discreetly?
Yes. All orders are shipped in discreet packaging.
What carrier delivers my package?
All orders are shipped through USPS (United States Postal Service).
Do you offer faster shipping?
Yes. Expedited shipping options are available at checkout.
Pricing varies depending on the shipping service selected.
Do you ship internationally?
At this time, Hippy Mood does not offer international shipping, but this may change in the future.
Order Changes & Same-Day Pickup
Can I change my order after placing it?
Yes. Please contact us immediately so we can update your order.
If your order has already shipped, changes can no longer be made.
Do you offer local pickup?
Yes! Local pickup is available at checkout for eligible orders.
Select the pickup option during checkout to collect your order at our retail location.
How long does local pickup take?
Local pickup orders are typically ready within 1 hour.
Please wait for your pickup confirmation before visiting our store.
Payments & Billing
Does my billing address need to match my shipping address?
Yes. Your billing and shipping addresses must match.
If they do not match, your order will be automatically canceled and refunded.
Please allow 2–7 business days for the refund to appear in your account.
What payment methods do you accept?
We accept all major credit cards and debit cards.
Official Hippy Mood® Information
Are there other "Mood" companies?
Yes, but Hippy Mood is an independent brand established in 2018 in Levittown, Pennsylvania.
We operate a physical retail dispensary and are not affiliated with other online brands such as Hello Mood or Mood.com.
How can I tell I'm on the official Hippy Mood website?
Always check the website address.
Our official websites are:
Websites using similar names are not necessarily affiliated with Hippy Mood.
I didn't receive an order from a "Mood" company. What should I do?
Please check your order confirmation and verify the retailer's website.
If the order was placed with another company, contact that retailer directly for assistance.
If necessary, contact your payment provider for additional support.
Where is Hippy Mood located?
Visit us in person at our Levittown, Pennsylvania retail location.
Levittown, PA 19057
We're proud to serve our community and love meeting our customers face-to-face.